Ordering Online
We offer modernised online ordering for a variety of generic and brand-name medications. Non-prescription purchasing is available, but we may ask you to complete a brief online survey before purchasing to ensure you've selected an appropriate option.
The Online Ordering Process
Our online ordering process is intuitive and hassle-free. We've fine-tuned the process over the years to keep it tidy and uncomplicated. Here's a step-by-step overview of how to order.
- Step 1: Select the product and quantity you require, and add it to your shopping cart. Purchasing multiple products concurrently is feasible. Ensure you're buying tablets that are the most appropriate strength.
- Step 2: Proceed to the checkout page and enter your personal information. To ensure prompt conveyance to your front door, we ask for your first & last name, address, suburb, postcode, and telephone number.
- Step 3: Select a shipping mechanism (standard or express) and complete the payment to confirm your order.
In all honesty, orders can be finalised in just minutes. What's more, you never have to leave home or speak to anyone in person - great for the introverts among us!
Purchasing Limits
We don't impose purchasing constraints on any customers. However, we encourage responsible use - refrain from overdosing or taking multiple doses in short succession.
Order Cancellation
All orders can be cancelled before they are shipped. Since we aim to ship all orders within 24-72 hours, we encourage you to contact our customer service team immediately if you don't want to go through with your order.
We don't allow cancellations once a package is en route to your address.
Payment Methods
When shopping at australianclinic1.com, you can pay securely via our third-party payment gateway. We currently support payments from Visa, MasterCard, and American Express credit or debit cards.
Frequently Asked Questions
Do You Need to Establish an Account Before Ordering?
No, creating an account isn't a prerequisite to ordering. An account is spontaneously configured when ordering the first time, and you will receive login details via email. Use these to check the progress of your order and for future purchases.
What Do You Do if You Don't Receive an Order Confirmation?
First, check the SPAM folder on your email client. If it's there, click the "NOT SPAM" button to ensure efficient delivery of future communications. Alternatively, add australianclinic1.com to your address book so all messages come directly to your inbox.
Can You Reset Your Password?
To reset your password, follow the cues and enter your the email address associated with your account. A new password will be sent to your mailbox. Use this to log in to your account.
What Should You Do if Your Order Is Declined?
First, check your bank account to verify that your balance is high enough. If it is, speak with your account manager or bank operator to allow online transactions with your card. Once updated, contact our helpful team to complete your order.
Is Free Shipping Available?
Yes! All customers profit from complimentary free postage and handling on orders exceeding 200 EUR, or approximately 300 AUD. Complete your order ASAP to get free discreet delivery within days.
Can You Pay With PayPal?
No, we're currently only accepting payments from credit and debit cards. Industry-standard encryption and other safeguards secure and protect our carefully configured payment gateways.
How Can We Offer Such Low Prices?
We employ a carefully refined business model that allows us to offer industry-leading prices on our generic and brand-name remedies. First, we sell purely online, reducing the costs associated with a physical storefront. We source directly from leading manufacturers and deliver directly to your door, enabling us to pass huge discounts straight on to you.
